Levinson Leather Goods provides a 10 year warranty on all of our leather products. We are confident that our products are made to last a lifetime and guarantee their quality.
Our 10 year warranty covers any damage from normal wear and tear. Please contact us via the email address used for the original order and provide your order number.
RETURNS & EXCHANGES
- In the rare case you receive a defective product, we will immediately process an exchange.
- If you wish to return a defective product for a refund, please let us know within 14 days.
- If you would like to return your order for any other reason within the 14 day return window, you will be refunded minus a $20 re-stocking fee. You are responsible for return shipping charges.
- Returned items must be in original condition.
- Customized products cannot be exchanged or refunded.
- Original shipping charges are non-refundable
HOW DO I START A RETURN/EXCHANGE?
- Contact us at email@example.com with your order number and a clear photo of the product you wish to return/exchange.
- We will provide shipping instructions if the return request is approved.
- Refunds will be processed after the item is received in original condition to our warehouse to your original method of payment.
- We will notify you when the return is received and approved.